Shipping policy

Shipping Policy

Order Processing Times
We process orders Monday through Friday, excluding holidays. Orders are typically processed and shipped within five (5) business days of purchase. Please note that delays may occur during peak seasons or due to unforeseen circumstances.

Shipping Methods and Rates
We offer the following shipping options:
Standard shipping is FREE for all orders to the 48 contiguous states and Washington DC.

Shipping rates are calculated based on the weight, dimensions, and destination of your order. You can view shipping costs at checkout before completing your purchase.

Domestic Shipping
We ship to all 50 U.S. states, including Alaska and Hawaii. Additional shipping charges may apply for orders to Alaska, Hawaii, and U.S. territories.

International Shipping
Please contact customer service (sales@reptilestation.com) for a quote to your international destination. If available, additional customs duties, taxes, or fees may apply and are the responsibility of the customer.

Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your shipment.